Citizen Satisfaction Survey

In collaboration with the International City Management Association, the National Research Center has developed a cost-effective survey tool intended to provide local government officials with a complete and affordable understanding of the public’s sense of satisfaction and expectations.  The National Citizen Survey is a randomized survey mailed to 1,500 homes that typically provides a margin of error of +/- 5 percent.  

On February 3, 2018, the Council approved conducting the survey including the addition of 13 special topic questions and one open-ended question.  The survey was conducted in March and April of this year.  The random survey methodology provides for a scientifically valid confidence level of +/- five percent and the results are believed to be reliable.  

The survey results have been compiled into seven reports (Dashboard Summary of Findings, Community Livability Report, Trends Over Time, Geographic Subgroup Comparisons, Demographic Subgroup Comparisons, the Technical Appendices, and Open Ended Responses), which are available to review below. 

2018 Survey Results:
2018 - The NCS Community Livability Report Coronado
2018 - The NCS Dashboard-Coronado 
2018 - The NCS Demographic Crosstabs-Coronado
2018 - The NCS Geographic Crosstabs-Coronado 
2018 - The NCS Open End Report-Coronado
2018 - The NCS Technical Appendices-Coronado 
2018 - The NCS Trends over Time-Coronado

2014 Survey Results:

2014 - The NCS Community Livability Report-Coronado
2014 - The NCS Dashboard-Coronado
2014 - The NCS Demographic Crosstabs-Coronado
2014 - The NCS Geographic Crosstabs-Coronado
2014 - The NCS Open End Report-Coronado
2014 - The NCS Technical Appendices-Coronado
2014 - The NCS Trends over Time-Coronado

2011 Survey Results:
2011 - The NCS Survey Results
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